Listen again and complete the conversation.

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7. Listen again and complete the conversation.

Employee: I need some help dealing with soils. I want to 1 __________ my work area correctly.

Manager: There are many 2 ____________ deposited during processing. Some are water-soluble. Others are not.

Employee: The 3 ________-_________ soils are easier to remove right?

Manager: Yes, that's right. Simple 4 _________ and sugars are easy to remove. Other complex soils are more difficult.

Employee:So how should I remove those?

Manager: There are 5 ________ __________hoses that work to remove soils.

Employee:I see. I assume they are hi the 6 _________ ________, then?

Manager: They should be, yes Refer to our sanitizing manual if you have specific questions.

Speaking

8. With a partner, act out the roles below based on Task 7. Then, switch roles

USE LANGUAGE SUCH AS:

I'm sorry to bother you.

What's the problem?

So how should I ... ?

Student A: You are an employee. Talk to Student В about:

· sanitizing your workstation

· soil types

· water-soluble and water- insoluble soils

Student B:You are a manager Talk to Student A about how to sanitize different soils.

Writing

9. Use the conversation from Task 8 to fill out the email.

Dear Staff,

I’ve received several questions from employees about sanitizing. I have decided to send an email with some tips.

____________________________________

____________________________________

____________________________________

____________________________________

____________________________________

____________________________________

____________________________________

Sincerely,

Margaret

VP Operations

Excel Fish Processing

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