Read the sentence pairs. Choose which word or phrase best fits each blank.

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4. Read the sentence pairs. Choose which word or phrase best fits each blank.

1 carrier / railcar

A A ______________ operates its own delivery equipment and storage facilities.

В Load the product onto the _______________.

2 distribution / shipper

A Our ________________ will initiate the shipment of our goods.

В ________________ is the movement and allocation of products from their source to customers or users.

3 controls / insulation

A Pack the shipment with ____________ to help keep it cold.

В Use ________________ to guide the operation of equipment or the performance of a service.

5. Listen and read the contract excerpt again. Why can't the carrier use dry ice when shipping live product?

Listening

6. Listen to a conversation between a shipper and a manager. Mark the following statements as true (T) or false (F).

       1 __ The man discovered an error in the order.

2 __ The company is transporting live lobsters.

3 __ The man's company uses dry ice with some shipments.

7. Listen again and complete the conversation.

Shipper: Hello. This is Joe from Handy Shippers, Inc. I have a few questions about your company's shipping 1__________.

Manager: Oh, sure. I'm the manager. I can answer your questions.

Shipper: Great. Well, one question is about the live lobsters. Do you have any special 2__________ for shipping them?

Manager: Thanks for asking. Make sure you don't 3____________ the shipping containers. The lobsters need to get some oxygen during 4 _____________.

Shipper: Okay, that's what I thought.

Manager: You don't use dry ice as a 5_____________, right?

Shipper: We do, but not when shipping live animals. We're aware it displaces oxygen.

Manager: Okay, great Just checking.

Shipper: My other question is about 6 _____________. You want all the products shipped in temperature-controlled environments, right?

Manager: Yes, that's right

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