Read the sentence pairs. Choose which word or phrase best fits each blank.

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4. Read the sentence pairs. Choose which word or phrase best fits each blank.

1 oxidation / bacteria

A Discolored areas and soft spots on a fish may indicate a contamination of ____________.

B_____________ is a process that can affect the taste of the fish.

2 cut / enzyme

A A(n) ______________ in the skin of the fish allows bacteria to enter.

B A(n) _____________ causes a biochemical reaction.

3 handle / chill

A ___________the fish with clean, sterile equipment.

B ____________fish as soon as possible after harvesting.

5. Listen and read the employee manual again. What could discolored areas and soft spots indicate?

Listening

6. Listen to a conversation between an assistant manager and a manager. Mark the following statements as true (T) or false (F).

1__ Bacteria caused the soft spots.

2 __ The speakers will meet tomorrow to talk about the company's icing procedures.

3__ The man already emailed the workers to explain proper handling of the fish.

7. Listen again and complete the conversation.

Asst. Manager: We're having some problems with our fish. There are a lot of 1 _________ ___________ on them.

Manager: That's unacceptable. Why do you think that's happening?

Asst. Manager: I think one reason is how the fish are handled. We need to remind our workers not to handle them too roughly.

Manager: Definitely. 2___________ allow bacteria to enter, so the workers need to be gentle with them.

Asst. Manager: I have another theory about the soft spots, too

Manager: What's that?

Asst. Manager:Well, I think that we need to get the fish 3 __________ ___________ faster.

Manager:Of course. 4 ___________ the fish right away will help prevent5____________ from softening the tissue.

Asst. Manager: Exactly. What do you think I should do? I put some signs up about our6_________ _____________ .

Speaking

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