B) Provide opportunities for people to work.

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B) Provide opportunities for people to work.

C) Promote higher standards of living, working conditions.

D) Share with brands.

E) Dump tariffs.

F) Tax imported goods.

G) Widen the gap between rich and poor nations.

H) Must follow company’s regulations.

$$$ 119

Matrix organizational structure means:

A) Autonomy working day.

B) Determines who make decisions in a team.

C) It is disbanded when the project is over.

D) Has the widest span of control.

E) Hierarchical.

F) It involves team members from different part of business.

G) It is typically used for specific projects.

H) Has the narrowest span of control.

$$$ 120

Hierarchical organizational structure means:

A) Each level has narrow span of control.

B) Determines who make decisions in a team.

C) More responsibility of decision-making lie on workers themselves.

D) Has the widest span of control.

E) Has much less levels of hierarchy.

F) It is typical in large companies.

G) It is disbanded when the project is over.

H) It can often lead to significantly slower communication and decision-making.

$$$ 121

Flat organizational structure means:

A) Autonomy working day.

B) Determines who make decisions in a team.

C) More responsibility of decision-making lie on workers themselves.

D) Has the widest span of control.

E) Has much less levels of hierarchy.

F) Involves team members from different part of business.

G) It is disbanded when the project is over.

H) It is typically used in small companies or start-ups.

$$$ 122

Continue the list:

There are four manager’s functions: planning, …

A) Fulfilling the ideas.

B) Controlling.

C) Leading.

D) Implementing.

E) Improving.

F) Setting goals.

G) Organizing.

H) Autonomy.

$$$ 123

The ways of empowering employees:

A) Let your own opinions interfere with hearing what someone else is saying.

B) Have frequent personal contact with each employee.

C) Share and rotate leadership.

D) Engage employees in the process of implementing ideas and suggestions.

E) Encourage individual responsibility for employees’ contributions.

F) Respect your employees and treat them as valuable members of your team.

G) Involve all your employees in the decision-making process.

H) Put power in the hands of people doing the work.

$$$ 124

The ways of supporting employees:

A) Let your own opinions interfere with hearing what someone else is saying.

B) Have frequent personal contact with each employee.

C) Share and rotate leadership.

D) Engage employees in the process of implementing ideas and suggestions.

E) Encourage individual responsibility for employees’ contributions.

F) Respect your employees and treat them as valuable members of your team.

G) Involve your employees in making decisions that directly affect them.

H) Put power in the hands of people doing the work.

$$$ 125

The ways of energizing employees:

A) Be sure to regularly visit the people who work for you, encourage and inspire them.

B) Have frequent personal contact with each employee.

C) Share and rotate leadership.

D) Be sensitive to your employees’ needs at work and ensure that the work environment is conductive to your employees doing their best work.

E) Encourage individual responsibility for employees’ contributions.

F) Ask for and listen to your employees’ ideas and suggestions, and, whenever possible engage employees in the process implementing ideas and suggestions.

G) Involve all your employees in the decision-making process.

H) Put power in the hands of people doing the work.

$$$ 126

New functions of management tapping into the potential of all employees:

A) Controlling.

B) Leading.

C) Organizing.

D) Planning.

E) Developing.

F) Communication.

G) Support.

H) Energizing.

$$$ 127

Globalization includes:

A) Immigration.

B) Integration of cultures, trade, markets.

C) Independence.

D) Way of studying in developed countries.

E) Being inside of your country.

F) Access to global network of trade and communication.

G) Process of communication.

H) Running your company in profitable way.

$$$ 128

Commercial advertising media can include:

A) Immigration.

B) Integration of cultures, trade, markets.

C) Television.

D) Stickers on apples in supermarkets.

E) Street furniture components.

F) Access to global network of trade and communication.

G) Cars and buses.

H) Running your company in profitable way.

$$$ 129

The duties of secretary:

A) Controlling.

B) Leading.

C) Organizing.

D) Take minutes.

E) Accounting programs.

F) Audio typing.

G) Support.

H) Circulating memos.

$$$ 130

One way of obtaining the information of a business organization is to send:

A) Offer.

B) Enquiry.

C)Invoice.

D) Order.

E) Quotation.

$$$ 131

Something you say or write when you are not satisfied:

A) Quotation.

B) Inquiry.

C) Complaint.

D) Order.

E) Invoice.

$$$ 132

Request to send goods:

A) Invoice.

B) Enquiry.

C) Complaint.

D) Order.

E) Offer.

$$$ 133

Reduction in price:

A) Credit.

B) Invoice.

C) Terms of payment.

D) Discount.

E) Offer.

$$$ 134

The goods will leave our warehouse …. 3 working days of a firm order:

A) Within.

B) Till.

C) Until.

D) At.

E) Over.

$$$ 135

We need these items .… the end of October at the latest.

A) On.

B) Until.

C) By.

D) In.

E) To.

$$$ 136

This department decides in which regions the latest products will be the most successful and what types of consumers they want to reach.

A) Finance.

B) Public Relations.

C) Marketing.

D) Production.

E) Research and Development.

$$$ 137

 …. between firms are like marriages: not always successful.

A) Acquisitions.

B) Takeovers.

C) Bids.

D) Mergers.

E) Holds.

$$$ 138

Microsoft is a (an)…… corporation:

A) International.

B) Multinational.

C) Dotcom.

D) Consortium.

E) Joint-stock.

$$$ 139

Company that is owned or controlled by a parent company:

A) Subsidiary.

B) Subcompany.

C) Dotcom.

D) Concern.

E) Subdivision.

$$$ 140

List of goods that have been supplied showing how much you owe for them:

A) Quotation.

B) Bill.

C) Price-list.

D) Invoice.

E) Annotation.

$$$ 141

Your order will have our …. attention.

A) Prompt.

B) Quick.

C) ASAP.

D) Fast.

E) Sudden.

$$$ 142

The order is placed for a certain quantity of goods to be delivered on the 1^st Monday of every month:

A) Firm order.

B) Standing order.

C) Repeated order.

D) Follow-up order.

E) Bulk order.

$$$ 143

The customer orders exactly the same goods as before:

A) Follow-up order.

B) Merchandise on call.

C) Second order.

D) Repeat order.

E) Bulk order.

$$$ 144

Once the reminder has been sent, the buyer requests …… of payment or makes a part-payment:

A) Delay.

B) Deferment.

C) Attachment.

D) Amendment.

E) Reduction.

$$$ 145

The seller ______ the faulty goods at his own expense:

A) Amends.

B) Reduces.

C) Gets rid.

D) Replaces.

E) Alters.

$$$ 146

Abbreviation that used for a woman whose marital status is unknown:

A) Miss.

B) Mrs.

C) Ms.

D) Madam.

E) Mss.

$$$ 147

The most suitable closing for the salutation “Dear Mr. Brown”:

A) Yours truly.

B) Yours sincerely.

C) Yours faithfully.

D) Best wishes.

E) With best regards.

$$$ 148

The most suitable closing for the salutation “Dear Sir”:

A) Yours truly.

B) Yours sincerely.

C) Yours faithfully.

D) Best wishes.

E) With best regards.

$$$ 149

We ask for catalogues and price-lists in ______ :

A) Specific enquiry.

B) General enquiry.

C) Solicited offer.

D) Unsolicited offer.

E) Initial order.

$$$ 150

We ask for terms of delivery and payment etc. in ________ :

A) Specific enquiry.

B) General enquiry.

C) Solicited offer.

D) Unsolicited offer.

E) Initial order.

$$$ 151

As we are satisfied with all the 20 items on the initial order, we would like to order 40 items:

A) Repeat order.

B) Bulk order.

C) Standing order.

D) Follow-up order.

E) Merchandise on call.

$$$ 152

“A customized product” means:

A) Made for a particular user.

B) Product of the same quality.

C) Product that has to be subject to taxation.

D) Traditional product.

E) Odd product.

$$$ 153

Public Limited Company:

A) Открытое акционерное общество.

B) Общество с ограниченной ответственностью.

C) Коммандитное товарищество.

D) Полное товарищество.

E) Закрытое акционерное общество.

$$$ 154

The types of Joint Stock Company:

A) Private and individual.

B) Public and private.

C) Published and private.

D) Government and individual.

E) Public and franchised.

$$$ 155

ComSoft has agreed to _______ us with the latest software:

A) Offer.

B) Deliver.

C) Supply.

D) Sell.

E) Dispatch.

F) Provide.

$$$ 156

Businessmen that have to evaluate the risks involved in setting up a business:

A)Suppliers.

B) Entrepreneurs .

C)Regulators.

D) Managers.

E) Sellers.

F) Venture capitalists.

$$$ 157

Assets that mean buildings, plants or factories:

A) Tangible assets.

B) Intangible assets.

C) Fixed assets.

D) Liquid assets.

E) Material assets.

F) Untouchable assets.

$$$ 158

The most suitable abbreviations for “on behalf of”:

A) Pp.

B) Obf.

C) Encl.

D) Fr.

E) Bbc.

F) For.

$$$ 159

Ways of writing the date 14.07.2001 in British English:

A) 14 June 2001.

B) June 14 2001.

C) 14 of June 2001.

D) 14^th June, 2001.

E) June 14th 2001.

F) 2001 June 14.

$$$ 160

Synonyms for the word “expenses”:

A) Profits.

B) Costs.

C)Revenues.

D) Benefits.

E) Charges.

F) Outcomes.

$$$ 161

Synonyms for the word “firm”:

A) Enterprise.

B) Concern.

C) Business.

D)Holding.

E) Subsidiary.

F) Stock option.

$$$ 162

An organization that exists to protect the rights of employees in a company:

A) Trade union.

B) Employee union.

C) Dotcom.

D) Stock.

E) Labor union.

F) Labor community.

$$$ 163

A team of ten people ______ the IT Manager:

A) Obeys to.

B) Reports to.

C) Under the influence.

D) Is subordinate to.

E) Is obliged.

F) Under the reign.

$$$ 164

The Head of Procurement “is in charge of” purchasing:

A) Is responsible for.

B) Is subordinate to.

C) Is obedient to.

D) Is accountable for.

E) Is sufficient.

F) Is proficient in.

$$$ 165

The word “приложение” that is used in Business English:

A) Supplement.

B) Deferment.

C) Enclosure.

D) Reminder.

E) Indentation.

F) Attachment.

$$$ 166

Different types of products:

A) Vanity.

B) Variety.

C) Range.

D) Implementation.

E) Expansion.

F) Acquisition.

$$$ 167

The information that we request for in general enquiries:

A) Price-list.

B) Terms of delivery.

C) Discount.

D) Catalogue.

E) Delivery times.

F) Packing.

$$$ 168

The information that we request for in specific enquiries:

A) Price-list.

B) Quotation.

C) Discount.

D) Catalogue.

E) Delivery times.

F) Samples of products.

$$$ 169

The kind of order the customer will place:

Mr Brown imports carpets from Turkey. Recently a business friend gave him the name of a new supplier in Turkey:

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