Principle 6 – Continual improvement

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Continual improvement of the organization’s overall performance should be a permanent objective of the organization.

Key benefits:

• Performance advantage through improved organizational capabilities

• Alignment of improvement activities at all levels to an organization’s strategic intent

• Flexibility to react quickly to opportunities.

Applying the principle of continual improvement typically leads to:

• Employing a consistent organization-wide approach to continual improvement of the organization’s performance

• Providing people with training in the method sand tools of continual improvement

• Making continual improvement of products, processes and systems an objective for every individual in the organization

• Establishing goals to guide, and measures to track, continual improvement

• Recognizing and acknowledging improvements.

Principle 7 – Factual approach to decision making

Effective decisions are based on the analysis of data and information.

Key benefits:

• Informed decisions

• An increased ability to demonstrate the effectiveness of past decisions through reference to factual records

• Increased ability to review, challenge and change opinions and decisions.

Applying the principle of factual approach to decision making typically leads to:

• Ensuring that data and information are sufficiently accurate and reliable

• Making data accessible to those who need it

• Analysing data and information using valid methods

• Making decisions and taking action based on factual analysis, balanced with experience and intuition.

Principle 8 – Mutually beneficial supplier relationships

An organization and its suppliers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.

Key benefits:

• Increased ability to create value for both parties

• Flexibility and speed of joint responses to changing market or customer needs and expectations

• Optimization of costs and resources.

Applying the principles of mutually beneficial supplier relationships typically leads to:

• Establishing relationships that balance short-term gains with long-term considerations

• Pooling of expertise and resources with partners

• Identifying and selecting key suppliers

• Clear and open communication

• Sharing information and future plans

• Establishing joint development and improvement activities

• Inspiring, encouraging and recognizing improvements and achievements by suppliers.

Контрольные вопросы:

1. How many principles of quality management do you know?

2. Describe 1 principle.

3. Describe 2 principle.

4. Describe 3 principle.

Литература:

1 Основная литература:

1.1 Basic English (second year): учебник для 2 курса по баз. осн.ин.яз. / С.М. Булатова; Ж.А.Тутбаева / - 2012.

1.2 Романов, С.Д. Большой современный англо-русский русско-английский словарь-справочник:80 000 слов и выражений современного английского и русского языка.

2 Дополнительная литература:

2.1 Учебное пособие по дисциплине «Профессионально-ориентированный иностранный язык» для студентов специальности «Стандартизация, серитификация и метрология», Семей, 2015. 109 с.

2.2 Агабекян И.П. «Английский язык для технических вузов», Ростов-на-Дону,2001.

2.3 Образцов П.И., Иванова О.Ю. Профессионально-ориентированное обучение иностранному языку на неязыковых факультетах вузов. Орел: ОГУ, 2005. 114 с.

2.4 Источники интернет.

2.5 Научно – техническая информация на английском языке.

Практическое занятие №8 (2 часа)

Тема: International Organization for Standardization.

Цель занятия: Освоить термины и определения по тексту.

Методические рекомендации (указания) по выполнению задания:

1.Прочитать текст.

2. Перевести текст.

3. Выписать новые слова.

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